Bongo is supported by browsers Chrome, Microsoft Edge (Chromium) and Firefox.
*Note, Safari is currently NOT SUPPORTED for Macbook, but is for iOS.
When using Bongo, you must be using one of these browsers for full functionality. And your Internet browser must be up-to-date (installed or updated within the last month).
Note: The desktop share function within a Virtual Classroom meeting is only fully supported within Chrome and Microsoft Edge (Chromium).
In Firefox, you can share a single application window. Please see this webpage to learn more about sharing your desktop: https://bongolearn.zendesk.com/hc/en-us/articles/360002268054-Share-Desktop-in-Virtual-Classroom
Most browsers will update automatically (or have an option to do so). To check for pending updates, view:
If you run into issues using Bongo, try (re)installing your browser as your current browser may have too many add-ons or restrictions
For more specific information about which browsers support which features.
For details of the browsers and devices the Online Learning Environment on the Brightspace platform supports, please visit the help page Browser support.