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Bongo browser settings and requirements

  • INTO City, University of London
  • INTO Glasgow Caledonian University
  • INTO London
  • INTO Manchester
  • INTO Queens University Belfast

The supported browsers are Chrome, Microsoft Edge (Chromium) and Firefox. When using Bongo, you must be using one of those 3 browsers for full functionality. Your Internet browser must be up-to-date (installed or updated within the last month).

Note: Desktop share within Virtual Classroom meetings is only fully supported within Chrome and Microsoft Edge (Chromium). In Firefox, you can share a single application window.

Most browsers will update automatically (or have an option to do so). To check for pending updates, view Chrome instructions, Microsoft Edge (Chromium) instructions or Firefox instructions.

If you run into issues using Bongo, try (re)installing your browser as your current browser may have too many add-ons or restrictions

For more specific information about which browsers support which features.


For details of the browsers and devices the Online Learning Environment on the Brightspace platform supports, please visit the help page Browser support.

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