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How do I get IT help urgently?

  • INTO Newcastle University
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  • INTO London
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  • INTO University of Exeter
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  • English for Academic Success

If you need help urgently, you can use the chat facility button at the bottom right of this page, to get some answers and access to one of our team:

It can also be found on the home screen of INTO.Help:

You will be asked for some information about which centre you are studying with as well as some details about you including your Student ID number and your name:

The chat facility is limited to when our team are available but you can Report a problem using this portal which will be sent to the team and someone will respond to you as soon as possible.

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