Open navigation

Accessing Newcastle University London systems and support

  • Newcastle University London

As a student Newcastle University London you have access to student support and learning tools whether you are studying on-campus or online.

The Newcastle University London online learning environment is Canvas and live online classes will be delivered via Microsoft Teams or Zoom. You will also have an Office 365 account and email.

For student support speak to staff in centre, use our Live Chat (at this link, bottom right hand corner) or report a problem.  If you have an IT issue with your Newcastle student account or with any of the online learning tool then it is best to contact Newcastle University IT support direct using the details below.


Please email:

or call:

+44 (0)191 208 5999
 With both services you will be required to supply your 9 digit student number

Mon-Fri: 08:00-17:00
Full service, then

Mon-Fri (-Mon): 17:00-08:00
Reduced service

Was this answer helpful? Yes No

Sorry we couldn't be helpful. Help us improve this article with your feedback.