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I am unable to open an activity in Brightspace

  • INTO City, University of London
  • INTO Glasgow Caledonian University
  • INTO London
  • INTO Manchester
  • INTO Queens University Belfast
  • INTO University of East Anglia
  • English for Academic Success

This might be because you have a pop-up blocker running in your browser.


You can usually give permission to allow the site to fully load by directly clicking on the warning (usually found at the top of the screen):


Please see the steps in these videos to disable pop-ups for your browser:



If you are still unable to launch an activity in Brightspace after following these steps, please raise a ticket or open a chat window to speak to an agent.

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