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Navigating University of Alabama Birmingham Help Desk Systems

  • The University of Alabama at Birmingham
  • English for Academic Success

As a student, please access University of Alabama Birmingham’s Virtual Welcome Desk via the below:

If you have a problem with registering your account, accessing your email, or forgot your password, or generic technical issues, it is best to contact University of Alabama Birmingham IT Support using:

Online - 24 hours per day, 7 days per week.

Email & Phone:

  Monday - Thursday: 7:00AM - 9:00PM Central Time

  Friday: 7:00AM - 7:00pm Central Time

  Saturday: 9:00AM - 5:00pm Central Time

  Sunday: 1:00PM - 6:00pm Central Time

For parental inquires please contact:

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