Open navigation

How to register your UEA university account and change your password.

  • INTO University of East Anglia

To set up your INTO University of East Anglia’s university account please follow the steps below. 

1. Register your Account and Change Password  

Go to our account registration website

  1. Click on “I’ve forgotten my password”
  2. Enter your username that was sent in your joining instructions
  3. Enter the secure / system generated code and confirm

If you receive the following error message: 

"Username is invalid or antiphishing and password self-help data has not been set up..."

please contact us on , not the UEA’s IT Service Desk as advised.

        d. You will now see the Security Information screen. You will need to enter:  

  • Date of Birth as the Memorable Date
  • Answer 2 out of 3 random questions: 
    • What is your INTO Student Id? This starts with 0011 and is at the top of this letter
    • Your Passport Number? 
    • Your personal / contact email address 
  • Click Submit

*Note: You have 90 seconds to do this

            e. You will know see the Change Password screen showing your name. Enter your new password and Re-Enter it again to confirm it, then Click Submit. After, you click submit you will see the completion screen.

Was this answer helpful? Yes No

Sorry we couldn't be helpful. Help us improve this article with your feedback.