If you have a problem with registering your account, accessing your email, or forgot your password, or generic technical issues, it is best to contact Illinois State University IT Support using:
- Log a ticket via HelpDesk: https://ithelp.illinoisstate.edu/
- IT Help Desk Email: SupportCenter@illinoisstate.edu
- Telephone: 309-438-4357
- IT Support Hours:
Monday - Friday: 7:30AM - 10:00PM Central Time
Saturday - Sunday: 10:00AM - 6:30PM Central Time
For parental inquires please contact: into.parent@ilstu.edu