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I cannot enter the meeting or lesson

  • INTO City, University of London
  • INTO London
  • INTO Manchester
  • INTO Newcastle University
  • INTO Queens University Belfast
  • INTO University of East Anglia
  • INTO University of Exeter
  • INTO University of Stirling

If you are seeing a blank screen after clicking the Enter the meeting button, try the following steps:

  • Open the meeting in Chrome, Microsoft Edge (Chromium) or Firefox. If you have already tried one, try to access the meeting in another.
  • Ensure the browser version is up to date. Most browsers will update automatically (or have an option to do so). To check for pending updates, view Chrome instructions or Firefox instructions.
  • Close your browser window and re-open.

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