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Bongo device requirements

  • INTO City, University of London
  • INTO London
  • INTO Manchester
  • INTO Queens University Belfast

Recommended Devices:

  • Mac/PC
  • Desktop/Laptop

Supported Devices:

  • iPhone/iPad
  • Android/Tablet

Learn more about Bongo device compatibility.


You must have a webcam and microphone working with your computer (most are built-in). If you don’t have a built-in webcam/mic, they can be purchased and plugged into your computer.

To find your mic/webcam settings, review your computer documentation.


You can access Bongo through a browser on a mobile device or through the D2L Pulse app. 

At this time, the following features are not supported on mobile:

  • Desktop share when recording videos within Individual Project and Group Project assignments, as well as in Virtual Classroom.

If you are using an Android device, please use the most recent version of Chrome, Microsoft Edge (Chromium) or Firefox. 

If you are joining using an iPhone or iPad, please use the most recent version of Safari.

When using an iOS device, please carefully make the settings changes: 

For iOS users, please go to Settings> Safari app:

  • Request Desktop Website set to OFF for All Website:

  • Block All Cookies set to OFF

  • Prevent Cross-Site tracking set to OFF

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