Open navigation

I am unable to log in to a university system (ie Canvas, Blackboard, Banner, etc.)

  • Colorado State University
  • Drew University
  • George Mason University
  • Hofstra University
  • Illinois State University
  • Oregon State University
  • Saint Louis University
  • Suffolk University
  • The University of Alabama at Birmingham
  • University of South Florida

First, depending on the system, it can take up to 24 hours for a university account to be activated. So, please allow 24 hours for your account to be activated.

Next, most university accounts offer a password reset option. If you are still unable to log into your account, please try to reset your password.

Finally, if you are still unable to log in, please contact your university’s help desk. You can find contact information on the following pages.


Was this answer helpful? Yes No

Sorry we couldn't be helpful. Help us improve this article with your feedback.