Open navigation

My webcam quality is poor

  • INTO City, University of London
  • INTO London
  • INTO Manchester
  • INTO Newcastle University
  • INTO Queens University Belfast
  • INTO University of East Anglia
  • INTO University of Exeter
  • INTO University of Stirling

If other classmates say that your webcam quality is poor, please check the following: 

  • Check to see if your CPU is struggling to keep up with the webcam and other applications. Use Task Manager (Ctrl+Alt+Delete and then click Task Manager on the screen) on PC and Activity Monitor on Mac to identify the applications and/or browser tabs that are using a high percentage of CPU. Close them down to reclaim CPU resources for you computer. 
  • Check your upload speed with this website's service to ensure it meets the required bandwidth speed for your session. Please refer to this article when calculating the bandwidth needed for a Virtual Classroom meeting.

Was this answer helpful? Yes No

Sorry we couldn't be helpful. Help us improve this article with your feedback.