Team |
Support Area |
Contact |
Student Support |
For general queries not related to your course | |
Academic Support |
For issues related to your course including course changes For information on how to find your classes please watch the following instructional videos: |
manchester.acadsupp@intoglobal.com
|
Admissions |
For general queries regarding your current studies | intomanchester@intoglobal.com |
Welfare |
For Welfare, Wellbeing, or medical concerns, including Covid-19 | manchester.cfc@intoglobal.com |
Visa |
For questions about your current Visa | manchester.visas@intoglobal.com |
Attendance |
For Attendance related queries particularly if you are unwell and cannot attend classes, you must email us every day that you are absent. Please email with your full name, student number, course and the reason why you will miss class. If you have a medical appointment, please try and make these outside of class time but if you are going to miss any classes please email us with proof of your appointment. Eye and dental appointments, unless emergency appointments, should be made outside of class time. |
manchesterattendance@intoglobal.com |
UCAS and Placements |
For questions about UCAS orPlacements at university at the end of your studies with INTO | manchesterplacements@intoglobal.com |
LRC and Library |
For the Learning Resource Centre (LRC) and library services queries | |
Student Finance |
For Student Finance questions relating to your tuition fees or outstanding balances |
|
International Foundation |
To speak to someone in the International Foundation Team |
|
International Year One and Pre Masters |
To speak to someone in the International Year One or Pre Masters Programme Team | sandra.fraser@intoglobal.com |
Academic and General English |
To speak to someone in the Academic English or General English Team | kes.poupaert@intoglobal.com |
IT Support |
For IT related queries If you have forgotten your password, you will need to send a photo of the joining instructions letterhead – as proof of who you are when submitting support calls. It must contain all the details (your name, student ID and course dates) at the top of the page |
Click to Report a Problem For any problems with your exams proctoring please contact: itsupport@ncuk.ac.uk |