INTO Manchester - Key Contacts

Modified on: Fri, 4 Nov, 2022 13:35

Team	Support Area	Contact
Student Support	For general queries not related to your course	intomanchester@intoglobal.com
Academic Support	For issues related to your course including course changes For information on how to find your classes please watch the following instructional videos: Understanding your timetable Finding your online sessions	manchester.acadsupp@intoglobal.com
Admissions	For general queries regarding your current studies	intomanchester@intoglobal.com
Welfare	For Welfare, Wellbeing, or medical concerns, including Covid-19	manchester.cfc@intoglobal.com
Visa	For questions about your current Visa	manchester.visas@intoglobal.com
Attendance	For Attendance related queries particularly if you are unwell and cannot attend classes, you must email us every day that you are absent. Please email with your full name, student number, course and the reason why you will miss class. If you have a medical appointment, please try and make these outside of class time but if you are going to miss any classes please email us with proof of your appointment. Eye and dental appointments, unless emergency appointments, should be made outside of class time.	manchesterattendance@intoglobal.com
UCAS and Placements	For questions about UCAS orPlacements at university at the end of your studies with INTO	manchesterplacements@intoglobal.com
LRC and Library	For the Learning Resource Centre (LRC) and library services queries	manchester.lrc@intoglobal.com
Student Finance	For Student Finance questions relating to your tuition fees or outstanding balances	For general questions manchester.finance@intoglobal.com For sundry deposit questions manchester.sundryrefunds@intoglobal.com
International Foundation	To speak to someone in the International Foundation Team	For Art and Design samantha.donnelly@intoglobal.com To speak to a manager from the IFY Business and Humanities team, please book a meeting here: ashley.cummins@intoglobal.com (office365.com) To speak to a manager from the IFY EAP/RCS team, please book a meeting here: EAP-RCS Booking to speak to a manager (office365.com) To speak to a manager from the IFY Maths and Further Maths team, please book a meeting here: Maths Managers Office Hours (office365.com) To speak to a manager from the IFY Science and Engineering team, please book a meeting here: Nia Faulder (office365.com)
International Year One and Pre Masters	To speak to someone in the International Year One or Pre Masters Programme Team	sandra.fraser@intoglobal.com
Academic and General English	To speak to someone in the Academic English or General English Team	kes.poupaert@intoglobal.com
IT Support	For IT related queries If you have forgotten your password, you will need to send a photo of the joining instructions letterhead – as proof of who you are when submitting support calls. It must contain all the details (your name, student ID and course dates) at the top of the page	Click to Report a Problem For any problems with your exams proctoring please contact: itsupport@ncuk.ac.uk

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