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INTO Manchester - Key Contacts

  • INTO Manchester



Support Area


Student Support

For general queries not related to your course 

Academic Support

For issues related to your course including course changes

For information on how to find your classes please watch the following instructional videos:



For general queries regarding your current studies 


For Welfare, Wellbeing, or medical concerns, including Covid-19 


For questions about your current Visa 

Chinese Language Support

To speak with our Chinese Language Support Officer 


For Attendance related queries particularly if you are unwell and cannot attend classes, you must email us every day that you are absent.

Please email with your full name, student number, course and the reason why you will miss class.

If you have a medical appointment, please try and make these outside of class time but if you are going to miss any classes please email us with proof of your appointment. Eye and dental appointments, unless emergency appointments, should be made outside of class time. 

UCAS and Placements

For questions about UCAS orPlacements at university at the end of your studies with INTO 

LRC and Library

For the Learning Resource Centre (LRC) and library services queries

Student Finance

For Student Finance questions relating to your tuition fees or outstanding balances

International Foundation

To speak to someone in the International Foundation Team

International Year One and Pre Masters

To speak to someone in the International Year One or Pre Masters Programme Team 

Academic and General English

To speak to someone in the Academic English or General English Team

IT Support

For IT related queries
If you have forgotten your password,  you will need to send a photo of the joining instructions letterhead – as proof of who you are when submitting support calls.  It must contain all the details (your name, student ID and course dates) at the top of the page
Click to Report a Problem

For any problems with your exams proctoring please contact:



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