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Accessing INTO City, University of London systems and support

  • INTO City, University of London

As a student of INTO City, University of London you have access to student support and learning tools whether you are studying on-campus or online.

The INTO online learning environment is Brightspace, and live online classes will be delivered in Bongo Learn. You will also have an Office 365 account and email.

For student support or for help with any of the online learning tools, speak to the staff in centre or use our Live Chat (at this link, bottom right hand corner) or report a problem. If you have an IT issue with your City University student account then it is best to contact City University IT support direct using the details below:


For IT assistance please click here to open an online form:

Alternatively, you can phone on +44 (0)20 7040 8181, 24 hours a day, 365 days a year

or on Twitter at: 

Telephone Service Available 24 hours a day - 365 days a year
Full support Mon-Fri: 08:00 - 20:00
then out-of-hours reduced service

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