- How do I get IT help urgently?
- How to keep your device and browser up to date
- I am not an INTO Student but would like to know more or sign up for learning
- My question or problem is not covered in this Knowledge Base, what do I do?
- How do I report a problem?
- System Requirements for Online Learning
- I failed the ProctorU equipment test what should I do?
- Top Tips for Internet Connectivity
- UK Public Health Passenger Locator Form
- How do I login to Garnet and access my eBook?
- How do I open my Garnet eBook in my web browser?
- How do I download my Garnet eBook on my Windows device?
- How do I download my Garnet eBook on my iOS device?
- How do I download my Garnet eBook on my Android device?
- I am having problems accessing my Garnet eBook
- I received a letter about registration for my course, what do I do next?
- Microsoft Teams - System Requirements
- Canvas - System Requirements
- BigBlueButton - System Requirements
- INTO Learning Environment - System Requirements
- How do I submit an assignment in Turnitin?
- INTO UK Online Academic English - System Requirements
- I am receiving something called, ‘Error 401 App Error’…
- Should I use a VPN (Virtual Private Network)?
- What is the Echo test used for?
- I don't know how to mute myself during a virtual lesson
- How do I make annotations on the teacher's presentation/screen?
- How do I delete the annotation I made on screen?
- I have issues hearing the teacher and other students and/or viewing the screen.
- I can hear background noise/echoing sound when I am in the live lesson.
- I can't see the live lesson activity on my course.
- Can I leave a breakout room?
- How do I leave the lesson?
- My webcam quality is poor
- I am unable to present or share my screen
- I cannot enter the meeting or lesson
- Accessing INTO University of Stirling systems and support
- INTO Stirling - System Requirements
- INTO Stirling - Key Contacts
- I'm a member of Staff - how do I get help?
- Teacher information on Brightspace assignments