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Accessing INTO Newcastle University systems and support

  • INTO Newcastle University

As a student of INTO Newcastle University you have access to student support and learning tools whether you are studying on-campus or online.

The Newcastle University online learning environment is Canvas and live online classes will be delivered in either Microsoft Teams or Zoom. You will also have an Office 365 account and email.

For student support, speak to the staff in centre or report a problem. If you have an IT issue with your Newcastle student account or with any of the online learning tool then it is best to contact Newcastle University IT support direct using the details below.


Please email:

or call:

+44 (0)191 208 5999
  With both services you will be required to supply your 9 digit student number

Mon-Fri: 08:00-17:00
Full service, then
Mon-Fri (-Mon): 17:00-08:00
Reduced service

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