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I've completed my activity but there is no tick, what should I do?

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An activity will display as completed once you have opened and interacted within it.

All activities will include an assessment at the end which you must complete. The score will also help you to track how much of the activity you have completed:

You will have one opportunity to retake the assessment by clicking the Retake Assessment button. If you achieve a higher score on the second go it will update. After you exit the activity, you will notice your score for the activity will also display in your gradebook.

Once you have completed all of the questions in an activity, the Activity Progress will show as 100% and a grade will appear in the Activity Overview section.

No tick mark or grade 

If you are sure that you have completed an activity, but no grade is showing in the gradebook please check the below solutions:

  • Your completion has been recorded internally 
  • Ensure you got at least one question right to produce a grade 
  • You have completed 100% of the activity
  • Some activities do not have a graded element to them and don’t produce a grade. You can tell this by whether it has an activity assessment overview at the end.
  • If the score is still not updated after the previous step, please discuss with your teacher


No tick mark but you see a grade

If you have received a grade in the gradebook for an activity, but you are not receiving an activity completion tick, please be advised that the activity is recorded and no further action is required.


You are unhappy with your grade

If you feel that the percentage score in your gradebook is too low please try the below solutions:

  • Go back to the activity and make sure you have completed everything, this should then update the result. 
  • If the score is still not updated after the previous step, please raise the issue with your teacher.


The grade is showing as a hyphen (-) 

If you have received a tick mark for the activity, but the gradebook is not showing a number score for the activity then please check the below solutions:

  • Check that the activity is a graded activity - some activities are not graded and you can tell which are not graded if it does not include an assessment at the end.
  • Go back to the activity and make sure you have completed everything, this should then update the result.
  • If the score is still not updated after the previous step, please raise the issue with your teacher.


Completing your elearning activities

If you have any issues with activity completion not recording, grades not showing up or anything else incorrect with the activity, please send an email to the email address below. Remember to include a screenshot of the issue to the email, name the week, day and title of the activity. onlineaeadmin@intoglobal.com

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