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Recommended System Settings for Online Learning

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Please read the following information, to make sure your device is ready for online lessons, and so you have best possible online learning experience at INTO, 

Desktop Computers

INTO's Virtual Learning Environment (Brightspace) is supported on the following desktop platforms with the latest browser versions:

Platform

Apple® Safari®

Google® Chrome™

Microsoft® Edge

Mozilla® Firefox®

Apple® Mac OS®

Yes

Yes

Yes

Yes

Microsoft® Windows®

No

Yes

Yes

Yes

 

Tablets and Mobile Devices

INTO's Virtual Learning Environment (Brightspace) is supported on the following tablets and mobile devices with the latest browser versions:

Platform

Apple® Safari®

Google® Chrome™

Microsoft® Edge

Mozilla® Firefox®

Apple® iOS® for iPhone® and iPad®

Yes

No

No

No

Android™ OS for Android phones and tablets

No

Yes

No

No

 

Software Downloads

You will be able to connect to the lessons in your browser, but if you want to install the software you can do so here:

Audio / Visual

This might seem obvious, but it is important to make sure you are working in an environment where you can see and hear your online lessons. Your device must also have a clear screen, speaker(s) and to be able to take part in the lesson, you must also have a working microphone. Most devices have inbuilt microphones, but you might have to select the device in your system settings: 

Internet speeds

Please make sure you have sufficient internet speeds. Where possible, connect via cable to your router.

Keep your device up to date

Keep your browsers up to date

Please ensure you use either Chrome, Firefox or MS Edge:

Enable cookies in your browser

Test Your System

Here are some online testing pages which we recommend you try before your first lessons:

 

Please note: Safari on Mac OS will not work for Bongo

 

To troubleshoot some issues you might be experiencing, please see this article in INTO.Help article Tips for Studying Online

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